Our Staff

Christy Lawler, HIS

Hearing Instrument Specialist

I started in the industry in 1990 as a Patient Care Coordinator and within 6 months started training to get my license in Shreveport, Louisiana. I worked there for 10 years before moving to Louisville, Kentucky and working there for a couple of years. After that I was in Arkansas for 3 years. I have been fitting hearing aids in Houston for 11 years now and can’t imagine doing anything else. I love improving peoples’ lives by reconnecting them to their world. I try to treat every person who walks through my door the way I would want my family to be treated.

Valerie Turner

Patient Care Coordinator

Valerie Turner is a Patient Care Coordinator. Valerie is originally from Dallas, TX and moved to Texas City, TX in 2025. Valerie began working in the hearing industry in 2025 and was drawn to the profession.

Valerie loves most about saving hearing lives is giving a person a new look on life. Outside of saving hearing lives, Valerie loves hobbies such as reading, cooking, and enjoying family gatherings.

Cheri Peck-Saville

Audio Technician

Cheri Peck-Saville is an Audio Technician. She is originally from South Williamsport, PA and moved to Houston, TX in 1994. She attended Pennsylvania College of Technology in PA and worked in various industries. Cheri began working in the hearing industry in 2016 and was drawn to the profession because of her Uncle who owned his own hearing aid business for many years, whom inspired three others family members to also become involved in the hearing industry.

What Cheri loves most about saving hearing lives is the way the patients eyes light up when the hearing aids are placed on their ears and they realize everything that they have been missing. She strives every day to work with her patients to form a bond/friendship with them. Her patients are more like family and she wants them to know she is always there to help and encourage them by working together as a team in saving their hearing. Outside of saving hearing lives, Cheri loves to exercise, spend time with the special people in her life, read, and volunteer to help with cook-offs and community activities.

Sarah Combs

Patient Care Coordinator

I grew up in the League City area. I’ve been in the healthcare industry for 10 years and I am currently in the process of obtaining my Bachelor’s degree in Health Administration with a completion date of February 2026. I love to make a difference in people’s lives and feel my gift in life is to serve others.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
woman with ipad background

Customer Reviews

Receptionist and hearing tech were very professional and welcoming.

Beatrice McKenzie, on Google

They are very helpful. Working with them, they are patience and able to please you.

Michael Dryden, on Google
Judy Chaisri, on Google
Charlotte Cannon, on Google

Very professional and stress free experience. Ms. Christy Lawler handled my concerns excellently.

Paul Enriquez, on Google

Very helpful pairing my hearing aids to my iPhone . I appreciate it so much since I was on a hurry. Thank you and have a blessed day .

Susan Lowe, on Google

I have been wearing hearing aids for almost 4 years. They have been the most responsive to the occasional adjustment for them and always professional.

Raymond Haak, on Google

Amazing support!

Roney McCrary, on Google
David Dyer, on Google

I have always had friendly, patient and helpful service. Any special needs or problems have been addressed and resolved. I would recommend New Sound to anyone in need of hearing devices and who, like me, appreciates a place to be helped rather than just a phone voice (not always a...

Pauline Jackson, on Google
Carlton Roark, on Google

Schedule Your Free Consultation

Schedule Now