Our Staff

Christy Lawler, HIS

Hearing Instrument Specialist

I started in the industry in 1990 as a patient services coordinator and within 6 months started training to get my license in Shreveport, Louisiana. I worked there for 10 years before moving to Louisville, Kentucky and working there for a couple of years. After that I was in Arkansas for 3 years. I have been fitting hearing aids in Houston for 11 years now and can’t imagine doing anything else. I love improving peoples’ lives by reconnecting them to their world. I try to treat every person who walks through my door the way I would want my family to be treated.

Cheri Peck-Saville

Audio Technician

Cheri Peck-Saville is an Audio Technician. She is originally from South Williamsport, PA and moved to Houston, TX in 1994. She attended Pennsylvania College of Technology in PA and worked in various industries. Cheri began working in the hearing industry in 2016 and was drawn to the profession because of her Uncle who owned his own hearing aid business for many years, whom inspired three others family members to also become involved in the hearing industry.

What Cheri loves most about saving hearing lives is the way the patients eyes light up when the hearing aids are placed on their ears and they realize everything that they have been missing. She strives every day to work with her patients to form a bond/friendship with them. Her patients are more like family and she wants them to know she is always there to help and encourage them by working together as a team in saving their hearing. Outside of saving hearing lives, Cheri loves to exercise, spend time with the special people in her life, read, and volunteer to help with cook-offs and community activities.

Shannon Coldwell

Patient Services Coordinator

Shannon Coldwell is a Patients Services Coordinator. Shannon attended European Institute and started working at New Sound Hearing Center in 2019. Shannon began working in the hearing industry in 2019 and was drawn to the profession because we heal hearing lives.

What Shannon loves most about assisting in saving hearing lives, is the fulfillment of helping people improve their quality of life.

Outside of saving hearing lives, Shannon loves spending time with her grandbabies and loved ones.

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Customer Reviews

Super friendly staff, nice office and a clear, concise report of my hearing exam. Will definitely return in a year for my yearly checkup with Christy!

spinmajic, on Google

Everyone at New Sound are very professional and caring. They truly treat you like a family member

Scott Green, on Google

Very pleasant experience. On time for appointment and complete explanations of procedures.

Pam Fox, on Google
Georgia Reese, on Google
mark conway, on Google

Consistently fantastic customer service. Staff very friendly and extremely knowledgeable. Been a customer for many years. Extremely satisfying experience.

sean kerrigan, on Google

It was great experiences.. My questions were answered with an understanding how the product works & they made me feel at ease & if I need further assistance to call.. Thank you all at New Sounds Hearing Center @ Audibel..

Maxi Michaels, on Google

Always nice friendly service!

Roger Schultz, on Google

They are so supportive and helpful any time my husband Billy Thompson goes in. Wonderful service and people!!

Tracy McGinnes, on Google
Jim Dean, on Google

The front desk was helpful and easy to work with. Christy was very professional and reassuring. The test went well and she explained the results so I could understand. Overall I give them an A. Cm

Cindy Cook - Marza, on Google

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