Our Staff

Christy Lawler, HIS

Hearing Instrument Specialist

I started in the industry in 1990 as a patient services coordinator and within 6 months started training to get my license in Shreveport, Louisiana. I worked there for 10 years before moving to Louisville, Kentucky and working there for a couple of years. After that I was in Arkansas for 3 years. I have been fitting hearing aids in Houston for 11 years now and can’t imagine doing anything else. I love improving peoples’ lives by reconnecting them to their world. I try to treat every person who walks through my door the way I would want my family to be treated.

Cheri Peck-Saville

Audio Technician

Cheri Peck-Saville is an Audio Technician. She is originally from South Williamsport, PA and moved to Houston, TX in 1994. She attended Pennsylvania College of Technology in PA and worked in various industries. Cheri began working in the hearing industry in 2016 and was drawn to the profession because of her Uncle who owned his own hearing aid business for many years, whom inspired three others family members to also become involved in the hearing industry.

What Cheri loves most about saving hearing lives is the way the patients eyes light up when the hearing aids are placed on their ears and they realize everything that they have been missing. She strives every day to work with her patients to form a bond/friendship with them. Her patients are more like family and she wants them to know she is always there to help and encourage them by working together as a team in saving their hearing. Outside of saving hearing lives, Cheri loves to exercise, spend time with the special people in her life, read, and volunteer to help with cook-offs and community activities.

Shannon Coldwell

Patient Services Coordinator

Shannon Coldwell is a Patients Services Coordinator. Shannon attended European Institute and started working at New Sound Hearing Center in 2019. Shannon began working in the hearing industry in 2019 and was drawn to the profession because we heal hearing lives.

What Shannon loves most about assisting in saving hearing lives, is the fulfillment of helping people improve their quality of life.

Outside of saving hearing lives, Shannon loves spending time with her grandbabies and loved ones.

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Customer Reviews

Staff did a great job. They were friendly and professional. They were also nice enough to see me early after I arrived early for my appointment.

John Hartleroad, on Google

Very professional and friendly

Catherine Senior, on Google

Awesome place! Everything was explained well and was encouraged to ask questions. Felt comfortable and was treated like family. Would definitely recommend.

joey dieringee, on Google
Walter Reed, on Google

They are very thorough, extremely nice.I've enjoyed going to my appointments

Amberly Emma Jones, on Google

Easy to do business with. Competent and friendly staff.

Weldon Lackey, on Google

Super friendly staff, nice office and a clear, concise report of my hearing exam. Will definitely return in a year for my yearly checkup with Christy!

spinmajic, on Google

Everyone at New Sound are very professional and caring. They truly treat you like a family member

Scott Green, on Google

Very pleasant experience. On time for appointment and complete explanations of procedures.

Pam Fox, on Google
Georgia Reese, on Google
mark conway, on Google

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